The Details

Information

General Information

Hi there! Please be aware that all my jewellery is handmade and unique. No two items are the same therefore there may be slight differences in the item you see pictured and the one you receive. If you have specific requirements for your item, please contact me before ordering and I will do my best to help.

If you have any questions or concerns prior to placing an order, feel free to contact me. I’m always happy to answer questions.

Delivery Times

Most items are made to order so please allow up to 2 weeks for delivery. As I only work on my small business part time and I make time to ensure the item meets my and your high standards. If you need your item in a rush, please email me at sam@rockandrosejewellery.co.uk as I’m always happy to discuss options.

Shipping Costs

Within United Kingdom (UK)               Free

Outside United Kingdom (UK)            £5.00

Shipping Policy

Please see the above delivery information. Please note if you are purchasing outside of the UK, you will be liable for any custom duties levied by the country you reside in.

Return Policy

Please see my Refund & Returns Policy.

Distance Selling

Online, mail and telephone order customers have the right to cancel their order for a limited time even if the goods are not faulty. Sales of this kind are known as ‘distance selling’. I will offer a refund to customers if you have told me within 14 days of receiving your goods that you want to cancel. You then have 14 days to return the goods once you’ve contacted me.

Jewellery Sizing

To help you with your decisions on necklace and ring sizes I have these handy guides. Please note that I currently only have 18″ chains in stock so please email me if you would like a different length.

Necklace Size Guide

Ring Size Guide

Repairs

In the unlikely event that your jewellery develops a fault or breaks please send me an email so we can discuss your options – sam@rockandrosejewellery.co.uk

If you have any questions or concerns prior to placing an order, feel free to contact me. I’m always happy to help!

picture of sam

Hi, I'm Sam!

I’m the creator and passion behind Rock & Rose Jewellery. Inspired by different cultures, ancient history and memento mori, my designs are motivated by a personal desire to create pieces for people who want a little delicate touch of gothic with their every day outfits. Sign up now to receive subscriber only offers, information about my jewellery and more.

Sign up for 10% off your first order and a free jewellery care download!